The catering system built by operators, for operators.
Built inside one of the busiest independent catering operations in New York, by the people who run it. OrderHQ gives you your own branded ordering site, takes orders online and at the counter, sizes packages per person, prints what the kitchen needs, charges the card when the order goes out, and more. Flat fee per location. Your customers stay yours.
How it works
Send us your menu
Email the PDF you already hand to customers. OrderHQ reads it and builds your catalog: trays and sizes, packages that scale per person, prices, store hours. You review and approve; nothing goes live unseen.
Take orders anywhere
Your own branded ordering site for customers, and a counter screen for staff that works the way a good order-taker does: customer first, then the food, then the card.
Run the kitchen from paper
Every order breaks into what each department actually makes. Production sheets, packing slips, labels, and a printed packet every night so the store runs even if the internet doesn't.
Dynamic packages that do the math
Tell OrderHQ you need 40 guests. A Hot Buffet package instantly resolves to the right number of entrée trays, salad trays, bread portions, and serviceware — each routed to the crew that makes it. Change the guest count and everything adjusts. The kitchen sees the breakdown, not a summary line.
Per person, per foot, or per package
Hot buffets scale per person. Hero sandwiches per foot. Party platters per package. Each type prices and adjusts the right way, automatically.
Every component to the right crew
Pasta to the kitchen. The hero to the deli. Bread to the bakery. Each department sees only what they make, on their own sheet.
Online and at the counter, same math
A customer picks 35 guests on your ordering site and gets the same breakdown a staff member builds at the counter. One engine, two surfaces, no discrepancies.
What's included
Everything a catering operation needs from the first order of the day to the last card charged. No add-ons, no tiers.
Online ordering under your name
Your logo, your colors, your address. Customers choose a pickup or delivery time from the blocks you allow, and a full block simply shows as full.
Packages that do the math
A 30-guest buffet becomes the right number of trays, salads, bread, and serviceware on the kitchen's sheet, with each piece routed to the crew that makes it.
Card on file, charged when ready
Take the card once. Charge it when the order goes out, refund a tray that didn't, and see every decline in one place instead of on a sticky note.
Production by department
The kitchen, the deli, the bakery each get a sheet that reads the way they cook. Changes reprint flagged, so nobody works off a stale page.
Texts and emails that say "go look"
A new web order texts the manager and emails the store. Customers get a confirmation they can read on a phone.
Every location, one office
Each store has its own hours, capacity, tax rate, and bank account. Owners see all of it; staff see their store.
On a phone, a store PC, or an iPad on the counter.
Customers order from their phones. Staff work from whatever is on the counter. Same orders, same math, everywhere.
Enterprise-level software. Not the enterprise price tag.
The best catering operations platform for independent food operators, built inside one of the busiest independent catering operations in New York by the people who run it. The big systems run thousands a month, take months to install, and demo better than they work. OrderHQ is $100 a location, live in days, and what you watched at the top of this page is the actual product.
Setup included. No commissions, no per-order fees. Month to month.
- Menu import from your PDF
- Branded online ordering site
- Counter order entry for staff
- Production sheets, packing slips, labels
- Card on file and charging
- Order alerts by text and email
- Hours and capacity per store
- Nightly printed backup packet
- Unlimited staff logins
- Your data, exportable any time